In Progress

12,582

197 were started today

Opened

645

126 less than yesterday

Closed

882

139 more than yesterday

Cancelled

37

26 less than yesterday
Opened by Hour of Day
Resolved by Hour of Day

In Progress

12,582

582 were started this week

Opened

3,927

54 less than last week

Closed

3,540

389 more than last week

Cancelled

222

24 less than last week
Opened by Hour of Day
Resolved by Hour of Day

About MyNorfolk

This dashboard is a demo of Quarto dashboards and is not affiliated with the city of Norfolk.

MyNorfolk is a service that allows residents of the City of Norfolk to request services online from their computer or mobile device. The data used in this dashboard is available on the Norfolk Open Data Portal.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

About this dashboard

This dashboard is built with Quarto Dashboards, a new output format to be released in Quarto 1.4. The dashboard is updated regularly and published on Quarto Pubs.

Source code